Frequently asked questions
Everything you need to know before your first bid.
How do I register as a bidder?
Create an account with your phone number and civil ID. Verification usually completes within one business day and unlocks bidding on all live auctions.
Is a deposit required to place a bid?
Yes. A refundable deposit is held while you have active bids and released automatically if you do not win.
What fees apply when I win?
A flat buyer's commission shown on every listing, plus official transfer fees. There are no hidden charges after the hammer falls.
Can I inspect the car before bidding?
You can book a viewing slot at the yard before the auction closes, or review the third-party inspection report attached to the listing.
How do I pay?
Settlement is completed through bank transfer or KNET into escrow, and released to the seller once ownership transfer is confirmed.
Do you deliver?
Yes. We arrange delivery anywhere in Kuwait, or you can collect from our Shuwaikh yard within five working days.
What happens if the timer runs out while I bid?
Any bid placed in the final two minutes extends the countdown, so nobody can be sniped at the last second.
Still stuck? Contact our team.